What People are Saying About Us – Reviews & Critiques

“spoke with Shirley several times and she has been most helpful in trying to find me a home that meets my needs. She is prompt when responding to my emails and very pleasant to work with”

“When I first met Lisa, I was not ready to buy a home. I didn’t even know what was available for the price I could afford. My experience with Lisa was ideal. It was relaxed and enjoyable. The first thing Lisa did was set up many different showings in several different areas. She was able to gain insight into my preferences, and truly, she got to know me. Lisa’s calm, friendly personality is perfectly suited for real estate. Her honesty is refreshing, and she wants the best for her clients. She’s on your side. I now have a wonderful new home and a new friend.”

“Lisa represented us when we bought our house and now she is representing us as we sell our house. She is always available for questions, she does her research on the market and she is not afraid to ask colleagues for input on how best to market house. She is always there every step of the way. I would recommend her with the highest confidence to help you buy or sell a  house!! ”

“I have been through several real estate transactions with various realtors and by far Lisa Atkinson was the best. Her honesty, hard work ethic, and immense amount of experience and knowledge made my real estate transaction a pleasurable experience. I had 100% confidence in Lisa as she also went beyond my expectations of an excellent realtor. She also has at least 30 years experience as an interior decorator and gave me wonderful practical and cost saving ideas. Through her suggestions, I now have a house I love and enjoy. She knew exactly my style and taste to make my house now a ‘cozy’ home. I highly recommend Lisa without any reservation.”

“Shirley was so very accommodating and knowledgeable. She provided useful comps and lenses her own expertise as a former appraiser. She offered great suggestions as to how I may best renovate properties. Additionally she was proactive in tracking down Sellers who had multiple homes for sale for interested investment buyers. I enjoyed working with her and will definitely call her again.”

“Tracy was a great resource in helping me search for properties in the Amelia Island area, and also listed a lot for me, with great service and support. ”

“Raegan was a joy to work with. What usually is a very high stress situation (selling one’s home!), was a very smooth and calming experience with her. Her knowledge, insight, feedback and personality won us over immediately! I mean, we sold our home in one day!! How amazing is that?! We highly recommend Raegan if you’re looking to buy or sell a home.”

“Raegan is THE BEST! I cannot share enough wonderful compliments about her and her service. She is the dependable and honest professional you want working with you to find your real estate property. I never contacted Raegan that she did not promptly respond. I never requested a showing Raegan could not accommodate my schedule. I never had a moment of frustration or felt I was not Raegan’s number one client, and I know she is busy with many clients. I will also share that Raegan is very patient. She worked with me for almost 3 years before we found the perfect property, and that’s because I was all over the map with my wants and needs that seemed to change daily. Raegan is from this area so she knows it well, and she was always sharing new listings she thought might be a good fit for me and my family. Although not our first property to purchase, it was our first property in Florida, and we had a lot of questions. Raegan held our hand every step of the way always putting our mind at ease with her responses. Even after the closing, Raegan continues to provide useful new area home owner information when I need it. When I purchase my next property, it’s a no brainer, Raegan Heymann is THE Real Estate Professional for me!”

“We thoroughly enjoyed working with Raegan Heymann. She is professional and knowledgeable in all areas of the process, from preparation to listing. I would highly recommend her for your real estate needs. ”

“You could not ask for a better Realtor than Raegan. She is knowledgeable, efficient, prompt and does whatever she can to make the process of selling your home “painless”. You will not find anyone else that knows the Island as well as she does. Whether you are buying or selling, Raegan is the best Realtor you could have.”

“Very helpful professional return all calls would definitely use her again and will tell other people about her professionalism thanks for everything did you listen for other properties that need to be sold she’s a very good real estate agent El Bronco”

“If it wasn’t for Darlenes professionalism and innate understanding of just what we wanted we would never have found our home. She was patient and understanding through out this whole process. She never was pushy or hard sell, always up front and honest. She is truly a very rare commodity and one that you definitely want assisting you when you’re looking for your home. The process of buying a home is often stressful and can be disappointing. Working with Darlene these times were softened and remedied. I highly recommend Darlene Morris”

“Darlene was warm, professional and willing to go to great lengths to show me many properties and help me find the house that I wanted. Her local knowledge and willingness to share was invaluable to me. Without her I would have been lost in buying and closing, particularly as I presently live out of state and was unable to be there for the closing. Everything went smoothly. I feel as though I can still call Darlene should I have further questions. It was indeed a pleasure working with Darlene and she has my strongest recommendation as a professional and a person.”

“Darlene was fully engaged in the sale of our home from start to finish, staying in constant communication with us, and made the process as smooth as possible. We always felt that our home had her full attention and we had her complete support every step of the way. Look no further if you want the best for selling or buying your home!”

“We are from Chattanooga, Tennessee and wanted a condo in Fernandina Beach. Hugh was recommended to us and we had a perfect experience. He showed us condos in the price range we gave him. He had a list ready for us when we got there and we were able to pick a condo in one day. He was efficient, knowledgeable and easy to work with. The transaction closed on time without any issues. I would be comfortable recommending him to anyone.”

“We had the best experience buying our condo with Hugh. He was such a fun, knowledgeable agent and seemed to know just the listings to show my family and me. Hugh made the entire process so easy that I would have no problem using him in the future if we ever choose to leave our current condo. But it is so great that we may never sell!! I could not recommend him enough–you will not be disappointed.”

“I decided to move to Fernandina Beach, where I had grown up, I searched the internet for a condo. While searching I came across Hugh Williams and am I glad I plucked him from the other, very capable Realtors. I reached out to him; he reached back in record time. I drove down, looked at the condo, fell in love with it and made an offer. After a bit of negotiation the contract of sale was signed. I had several difficult issues to deal with concerning this move. Hugh was a magician in clearing the path to full ownership. I’d urge all who need a Realtor in this area to give him a call and breathe a sigh of relief knowing you have Hugh Williams on your side.”

“Hugh Williams is a seasoned professional extremely knowledgeable of the local market. He provided ongoing support during our real estate transaction. We would use him again as our agent! ”

“Great agent. Glad we found him. Willing to work with you to find the right home. Has taken us. On numerous second home hunting trips. Very patient and a good advisor on building your offer to buy. ”

“Hugh Williams was very helpful and knowledgeable of the area we were looking to purchase a home. We were moving from Maine to Florida and communicating back and forth via email/phone. Hugh was very professional and even though we had never met he made it feel like we had known each other forever. He made a list of homes we wanted to look at, ones he had chose that would fit our needs and made sure to let us know areas we wouldn’t like based on our lists of wants. Hugh was very prompt when emails were sent or phone calls were made. We decided to build verse buy someone else’s home. We couldn’t have been happier with the end result. Hugh was there from start to finish and even took photos for us throughout the process since we were in Maine and kept us up to date on the process. I would recommend anyone looking to buy/build/sell a home to use Hugh Williams as he is there for you 100% and never leaves you in the dark and is very up front with everything. I would use him again in a heartbeat.”

“Hugh Williams was excellent to work with when we purchased our property. He walked with us through every available lot in the neighborhood showing us what he personally liked about each one. We had several questions afterwards and he answered every email, text and phone call immediately and was always very helpful. Hugh made us feel like we were his only client. We would definitely work with Hugh again and would recommend him to anyone !”

“Hugh Williams did a fantastic job. A true professional who listens. We could not have been happier or more satisfied. There was a great deal of demand for the home we wanted and Hugh was truly and advocate for us. ”

“My husband and I purchased property from Hugh and he made the process very easy. He was available to answer all our questions in a timely manner and did what it took to get the sale closed. We would highly recommend him to anyone interested in buying in the Amelia Island/ Yulee area. ”

“High (Hugh-sic) was great to work with and if we ever buy another home in the area, he’s our guy. He was always available in person if we needed face time and always responded to questions electronically in a reasonable amount of time. We would and have recommended him to anyone and everyone.”

“I utilized Hugh in purchasing a condo in foreclosure. Hugh was very responsive to all my questions as it was my first time buying a foreclosure. He helped to ensure that everything was done that was initially promised by the bank, and I was extremely satisfied with the transaction. Hugh’s help was immeasurable!”

“Hugh grew up on Amelia Island, and knows it better than any other realtor that I know. We bought a beautiful lot on the marsh with him, which we later sold to friends (so when they finish building, we’ll still get to enjoy the view). We also purchased our new primary residence with him on the Plantation. He must have showed us 20 homes over one long weekend, including several that were not even listed on Zillow yet. Unfortunately, his father passed away while we were negotiating the purchase contract, and he refused to miss a step on our contract. He would discuss strategies with us late at night after supporting his family through the mourning process all day. He also helped us purchase a foreclosure that we wanted to renovate and rent. He was masterful at the negotiation with the bank, and very experienced with the foreclosure process which made the whole transaction much less stressful. His agency is now the property manager of the rental, and we have very good tenants who always pay the rent early. The 4 buy/sell transactions and the ongoing property management relationship have all been seamless, and financially rewarding. We strongly recommend Hugh Williams, and Chaplin Williams Realty for any real estate transaction in Northeast Florida.”

“Frances Grieb is great. She has helped me find several investment properties and helped people I’ve recommended to find their dream home. She works tirelessly to find you the perfect home!! ”

“We used Frances to buy some land in Yulee, Fl. She was so patient and willing to help us. We were impressed and have pushed for her to get a Georgia License so she can help sell our home here. ”

“Honest, knowledgeable professionals. They understood what I wanted to do and stood behind me. No high pressure, no tricks. Just hard working advocates bent on helping.
Working with this company was a pleasure. C.S.Poulsen ”

“Hugh did a good job in locating and negotiating for an investment property for my wife and me. He found an excellent home in a gated community at a very good price. We plan to lease it out for several years believe it will appreciate in value.  Hugh,s company, Chaplin-Williams handles the rental and maintenance. For the last two years it has done very well.   I highly recommend Hugh and his firm.”

“Living out of state I had many concerns about choosing someone to work with on our properties. I have been pleased beyond belief with the attentive care that Hugh Williams has given to us, including his impressive staff. There is no task too big or small to speak with Hugh about. He is an honest and hard working person and will accomodate you in anyway possible. I cannot imagine trusting our homes to any other person than Hugh Williams. ”

“If you’re working with Hugh you’re in good hands! A few years ago we helped me find and purchase my very first home . . . of course it had to be a foreclosure! What should have been stressful was made easy because Hugh walked me through all my options and let me know exactly what to expect. When the foreclosure bank sent over a 50+ page contract he didn’t waiver . . . instead he sat down with me and read every sentence . . . explaining each one. I will never forget that!”

“I have completed several real estate transactions with Hugh Williams of Prudential Chaplin Williams Realty, both as a buyer and a seller. Working with Hugh has been a great experience. As a longtime local resident, he is very knowledgeable about Amelia Island and the surrounding areas. He is honest and professional, in addition to being very personable and easy to talk to. He listened to what I wanted, and did not waste my time. He did what he said he would do, when he said he would do it. He returned my calls quickly when I had questions or concerns.
Hugh went above and beyond what was expected of him, and it was truly a refreshing experience to have the guidance and assistance of someone who knows the market, pays attention to detail and provides incredibly attentive service. I recommend Hugh Williams and his company to anyone seeking to buy or sell property in the Amelia Island area.”

“Hugh’s knowledge of this area proved to be a time saver when we were looking for property. He was responsive to our specific needs, negotiated in our behalf and stayed in close touch until the transaction was successfully closed. We can recommend him wholeheartedly”

“Hugh Williams is without a doubt the most professional and knowledgeable Realtor I have found in Fernandina Beach, FL on Amelia Island. He is a broker at his own firm, Prudential Chaplin Williams Realty, and frequently writes professional articles on real estate to share his knowledge. He is highly respected in his community and by his peers and clients.

Hugh brings his local knowledge, and years of professionalism to all aspects of the real estate process. He uses cutting edge technology for marketing properties and always stays ahead of the newest real estate trends. While he is masterful in using technology to market and sell homes and keep his clients up to date, he never loses that personal touch. If someone is looking for a professional realtor, who is devoted to his clients and elevating the industry to the highest standards, they need look no further.

Hugh Williams is just incredible, and he is above all a kind, patient, thoughtful and honest gentleman. When he welcomes you into his office, you know that you have found a friend to be trusted. I feel that in today’s real estate market he is truly the “Knight in Shining Armor” that will protect my interests and assist me with every question. I am so grateful to know this outstanding gentleman and will use his services and his office for all my real estate needs.”

“Rosenthal Interiors has referred many of our clients to Hugh Williams for their real estate needs. Hugh has first hand knowledge of the area and is so personable and talented in his negotiations that they are always pleased with the results! It is wonderful to know that you can feel confident with his expertise ~ Anne Rosenthal”

“Hugh was a pleasure to work with and from my first meeting with him to the final sale of my home I had all positive feelings about his expertise and his always pleasant personality which sure does make for a smooth professional relationship.  I am a senior and I feel all, old and young, would be fortunate to have Hugh represent them either as buyer/seller.”

“My husband and I have dealt with Hugh on several real estate transactions over the years here on Amelia Island. Not only is Hugh the utmost of professional when dealing with us, he is also a master at putting a deal together. HIs knowledge of properties as well as how to put a contract together is exceptional. I would highly recommend Hugh and Chaplin Williams Real Estate in any future Real Estate needs….buying, selling or renting!”

“I met Hugh initially a number of years ago when I was moving to Amelia Island. He struck me then as someone of quiet confidence and knowledge which immediately put me at ease. The fact that he is born and bred here certainly gives him an edge on many of the brokers as his knowledge of local trend is most acute. Case in point he subtly steered me AWAY from a speculative housing investment right before the crash in ’07-’08 as his feeling was the market was primed for a downtrend. I think that alone sold me on his integrity as a broker. I have no hesitation whatsoever recommending Hugh Williams. His personable nature and seemingly infinite knowledge let you invest with confidence. I wish him continued success in his field.”